From Paper to Data,  Information to Knowledge

Information is typically stored in different formats. Customer records maybe in paper format and then are held in a CRM system, catalogue information in a database, letters and reports in Document Management Systems. However, for an individual to perform a business task efficiently, they need to access and understand all relevant information at once, no matter structure or non-structure. A complaint from a customer will appear in the papers/data/systems, but that customer's details are hidden in the application and without understanding the product they bought (information that is held in the Products database) it will be difficult to help them.

LinkPOWER is focusing on the technologies for transforming paper forms to data and from data to knowledge. Once all of these distributed repositories are transformed to knowledge; as a result, when an individual performs a search, whether keyword or Conceptual, all results are returned, wherever the original data actually resides.  Together with a fully integrated architecture that ensures such security arrangements are honoured at the infrastructure level of our technology.