If your company is like the average business, you’ve put some of your forms online, but most of the transactions that your customers, partnersand employees initiate begin with a paper form. Whether it’s the service requests in Customer Support, the work orders in Manufacturing or the invoices in Accounting, more than 80% of all business documentsand forms are processed manually. Such human intervention in business-critical processes is time-consuming, expensive and increases the probability of errors.

Cardiff TeleForm combines secure, global, high-throughput on-ramping of the hand- and type-written content on your paper forms and documents to the BPM, ECM, ERP and other enterprise systems and applications that your business depends on. Forms can be shipped in bulk to a central processing facility for capture, or the content on them can be captured when and where they are filled out. Accuracy is ensured, your operating costs are reduced and the processes that your forms trigger are accelerated.

Built on an enterprise-class architecture, Cardiff TeleForm scales to meet the business objectives of any size company, from small organizations with single workstations to global Fortune 500 corporations with enterprise-wide deployments and multiple back-end repositories. Similarly, you can implement as much or as little functionality as you need to overcome your unique challenges—so you only have to invest in what you need today, with the assurance your content capture solution will grow to meet your needs tomorrow.

Accelerate Your Business with Unmatched Accuracy and Quality Control

Cardiff TeleForm’s powerful recognition engines and verification technology deliver accuracy rates approaching 100%, meaning employees spend less time verifying content and more time on their most critical tasks. The bottom line: pinpoint precision and greater productivity.

Superior Recognition and Throughput

At the core of Cardiff’s powerful form and document processing capabilities is a state-of-the-art voting system that leverages the advanced RecoFlex technology, an award-winning neural-based recognition system. TeleForm includes the latest version of the RecoFlex engine, delivering recognition improvements to hand-print (ICR), machine-print (OCR), check box (OMR), barcode, image pre-processing and lexical checking. As a result, you’ll experience fewer potential false positives and even fewer characters requiring review in the Verifier.

Preprocessing and Quality Control

Image quality is a critical factor in determining how well characters and documents are identified and processed. TeleForm includes advanced image enhancement and correction capabilities, including de-skewing, auto-rotating and character enhancement. Built-in quality control features identify and correct low-quality images early in the process, reducing human intervention.

Automated Data Validation & Exception Verification

Automated business-rules processing includes format restrictions and database look-ups to validate field values. Exceptions are intelligently routed to the right human operators to review and correct. “Reverification” capabilities enable operators to quickly move from one document to another, making corrections at any stage and moving cumbersome forms to research queues for review at a later time.

Point-and-click OCR

TeleForm includes point-and-click OCR capabilities that make it even easier to ensure only accurate and complete content make it to your back-end databases and applications. With point-and-click OCR, a section of an image can be banded off, recognized and used to fill the values of the form fields in Verifier. This eliminates the need for operators to manually re-type blocks of content.

Caridff TeleForm is the only solution to combine world-class information capture with Meaning-Based Computing (MBC) technology, successfully integrating people, paper and processes. It offers the unrivalled flexibility to capture information from document and form paper-based sources and seamlessly incorporate it into secure, automated business processes.